service Ram 1500 2014 Get to Know Guide 

Diesel Exhaust Fluid (DEF) Fault Warning Messages
There are different messages which are displayed if the vehicle detects that the DEF
system has been filled with a fluid other than DEF, has experienced component
failures, or when tampering has been detected.
When the DEF system needs to be serviced the following warnings will display:
•Service DEF System See Dealer – This message will display when the fault is initially
detected and each time the vehicle is started. The message will be accompanied
by a single chime and the Malfunction Indicator Light. We recommend you drive
to your nearest authorized dealer and have your vehicle serviced immediately.
If not corrected in 50 miles, vehicle will enter the “Engine Will not restart in
XXX mi Service DEF See dealer” warning stage and message.
• Incorrect DEF Detected See Dealer – This message will display if the DEF system has
detected the incorrect fluid has been introduced to the DEF tank. The message will
be accompanied by a single chime. We recommend you drive to your nearest
authorized dealer and have your vehicle serviced immediately. If not corrected in
50 miles, vehicle will enter the Engine Will not restart in XXX mi Service DEF See
dealer warning stage and message.
• Engine Will Not Restart in XXX mi Service DEF See Dealer – This message is first
displayed if the fault detected is not serviced after 50 miles of operation. It is also
displayed at 150 miles 125 miles and 100 miles. System service is required
within the displayed mileage. The message will be displayed in the EVIC during
vehicle start up with an updated distance mileage, and it will be accompanied by
a single chime. Starting at 100 miles, remaining range will be continuously
displayed while operating the vehicle. Chimes will also accompany the 75, 50 and
25 mile remaining distances. We recommend you drive to your nearest authorized
dealer and have your vehicle serviced immediately.
• Engine Will Not Restart Service DEF System See Dealer – This message will display
if the DEF system issue detected is not serviced during the allowed period. Your
engine will not restart unless your vehicle is serviced by your authorized dealer.
This message will be displayed when under 1 mile until the engine will not start
and each time the vehicle is started. The message will be continuously displayed
and be accompanied by a single chime. Your Malfunction Indicator Light will also
be continuously illumined. We highly recommend you drive to your nearest
authorized dealer immediately if the message appears while engine is running.
• Engine Will Not Start Service DEF System See Dealer – This message will display
when the fault detected is not serviced after the Engine will not restart Service
DEF System See Dealer message is displayed on the next subsequent restart.
Your engine will not start unless you vehicle is serviced by your authorized dealer.
The message will be accompanied by a single chime. Your Malfunction Indicator
Light will be continuously illuminated. If the message appears and you can not
start the engine, we recommend you have your vehicle towed to your nearest
authorized dealer immediately.
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UNDERBODY MOUNTED FUEL FILTER/WATER SEPARATOR
Draining Fuel/Water Separator
•If the “Water in Fuel” indicator lightis illuminated and an audible chime is
heard five times, you should stop the engine and drain the water from the separator.
• The drain is located on the bottom of the Fuel Filter and Water Separator assembly which is located in front of the rear axle above the drive shaft on pick up models.
The Chassis Cab models second filter location is on the frame behind the front
axle. The best access to this water drain valve is from under the vehicle.
• Turn the drain valve (located on the side of the filter) counterclockwise 1 full turn, then turn the ignition switch to the ON/RUN position to allow any accumulated
water to drain.
• When clean fuel is visible, close the drain and switch the ignition to OFF.
• Refer to the Diesel Supplement on the DVD for further details.
Underbody Fuel Filter Replacement
• With the engine off and a drain pan under the fuel filter drain hose, open the water drain valve 1 full turn counterclockwise and completely drain fuel and water into
the approved container.
• Close the water drain valve and remove the lid using a socket or strap wrench; rotate counterclockwise for removal. Remove the used o-ring and discard it.
• Remove the used filter cartridge from the housing and dispose of according to your local regulations.
• Wipe clean the sealing surfaces of the lid and housing and install the new o-ring into ring groove on the filter housing and lubricate with clean engine oil.
• Install a new filter in the housing. Push down on the cartridge to ensure it is properly seated. Do not pre-fill the filter housing with fuel.
• Start the engine and confirm no leaks are present.
The underbody mounted filter housing will cause the engine not to run if:
1. No filter is installed.
NOTE:
• Using a fuel filter that does not meet the manufacturer's filtration and water separating requirements can severely impact fuel system life and reliability.
• The WIF sensor is re-usable. Service kit comes with new o-ring for filter canister and WIF sensor.
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CAUTION!
•Diesel fuel will damage blacktop paving surfaces. Drain the filter into an appro-
priate container.
•Do not prefill the fuel filter when installing a new fuel filter. There is a possibility
debris could be introduced into the fuel filter during this action. It is best to install
the filter dry and allow the in-tank lift pump to prime the fuel system.
• If the “Water In Fuel Indicator Light” remains on, DO NOT START the enginebefore you drain water from the fuel filter to avoid engine damage.
EXHAUST REGENERATION
Under certain conditions, your Cummins®diesel engine and exhaust after-treatment
system may never reach the conditions required to remove the trapped particulate
matter. If this occurs, the “Exhaust System — Regeneration Required Now” message
will be displayed on the EVIC screen in your cluster and you will hear one chime to
alert you of this condition. Driving your vehicle at highway speeds for as little as
45 minutes can remedy the condition and allow the engine and exhaust after-
treatment system to remove the trapped particulate matter.
NOTE:
Under typical operating conditions, NO indications of regeneration state will be
displayed. If you do reach 80% of filter capacity, the following messages will assist
you in inducing and understanding the regeneration process.
Perform Service
Your vehicle will require emissions maintenance at a set interval. To help remind you
when this maintenance is due, the Electronic Vehicle Information Center (EVIC) will
display “Perform Service”. When the “Perform Service” message is displayed on the
EVIC it is necessary to have the emissions maintenance performed. Emissions mainte-
nance may include replacing the Closed Crankcase Ventilation (CCV) filter element, and
cleaning of the EGR Cooler. The procedure for clearing and resetting the “Perform
Service” indicator message is located in the appropriate Service Information.
Exhaust System — Regeneration Required Now
“Exhaust System—Regeneration Required Now” will be displayed on the EVIC if the
exhaust particulate filter reaches 80% of its maximum storage capacity.
Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is approaching full.
Exhaust System — Regeneration in Process Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is self-cleaning. Maintain your
current driving condition until regeneration is completed.
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Exhaust System — Regeneration Completed
This message indicates that the Diesel Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed, you will hear one chime to assist in alerting
you of this condition.
Exhaust Service Required — See Dealer Now
This message indicates regeneration has been disabled due to a system malfunction.
The Powertrain control Module (PCM) will register a fault code and the instrument
panel will display the Malfunction Indicator Light (MIL).
CAUTION!
See your authorized dealer, as damage to the exhaust system could occur soon
with continued operation.
Exhaust Filter Full — Power Reduced See Dealer
The PCM derates the engine in order to limit the likelihood of permanent damage to the
after-treatment system. If this condition is not corrected and a dealer service is not
performed, extensive exhaust after-treatment damage can occur. Have your vehicle
serviced by your local authorized dealer.
CAUTION!
See your authorized dealer, as damage to the exhaust system could occur with the
exhaust filter full.
COOL-DOWN IDLE CHART
TURBO "COOL DOWN" CHART
Driving Conditions Load Turbo Temp Idle Time
(in minutes) Before Shut Down
Stop and Go Empty Cool Less than 1
Stop and Go Medium Warm 1
Highway Speeds Medium Warm 2 City Traffic Max. GCWR Warm 3
Highway Speeds Max. GCWR Warm 4 Uphill Grade Max. GCWR Hot 5
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Diesel Exhaust Fluid (DEF) Fault Warning Messages
There are four different messages which are displayed if the vehicle detects that the
DEF system has been filled with a fluid other than DEF, has experienced component
failures, or when tampering has been detected. The vehicle may be limited to a
maximum speed of 5 MPH (8 km/H) if the DEF system is not serviced within less than
250 miles (402 km) of the fault being detected.
When the DEF system needs to be serviced the following warnings will display:
•Service DEF System – See Dealer — This message will display when the fault is
initially detected, each time the vehicle is started, and periodically during driving.
The message will be accompanied by a single chime. We recommend you drive to
your nearest authorized dealer and have your vehicle serviced as soon as possible.
• 5 MPH Max Speed in 150 mi Service DEF System See Dealer — This message will
display if the DEF system has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will continuously display until the
mileage counter reaches zero, and will be accompanied by a periodic chime. The
message will continue to countdown until it reaches zero unless the vehicle is
serviced. We recommend you drive to your nearest authorized dealer and have your
vehicle serviced immediately.
NOTE:
Under some circumstances this mileage counter may start with a value of less than
150 miles (241 km). For example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value where it stopped when a
previous fault was temporarily remedied, or at a minimum of 50 miles (80 km).
• 5 MPH Max Speed on Restart, Long Idle or Refuel Service DEF See Dealer — This
message will continuously display when the mileage counter reaches zero, and will
be accompanied by a periodic chime.
The vehicle will only be capable of a maximum speed of 5 MPH upon the first of the
following conditions to occur: • If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time, approximately one hour orgreater.
• If the system detects that the level of fuel in the tank has increased.
• 5 MPH Max Speed Service DEF System See Dealer — This message will continuously
display, and will be accompanied by a periodic chime. Although the vehicle can be
started and placed in gear, the vehicle will only operate at a maximum speed of
5 MPH. Your vehicle will require towing, see your authorized dealer for service.
NOTE:
When this message is displayed, the engine can still be started. However, the vehicle
will only operate at a maximum speed of 5 MPH.
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ROADSIDE ASSISTANCE
Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian
Residents.
• Provide your name, vehicle identification number, license plate number, and yourlocation, including the telephone number from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Activation/Malfunction Indicator
Light
If this indicator light flashes during acceleration, apply as little throttle as possible.
While driving, ease up on the accelerator. Adapt your speed and driving to the
prevailing road conditions. To improve the vehicle's traction when starting off in deep
snow, sand or gravel, it may be desirable to switch the ESC system off.
- Tire Pressure Monitoring System (TPMS) Light
Each tire, including the spare (if provided), should be checked monthly, when cold
and inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation pressure
label, you should determine the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a Tire Pressure
Monitoring System (TPMS) which display in the Electronic Vehicle Information
Center (EVIC) when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure EVIC display illuminates, you should stop and
check your tires as soon as possible, and inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD OR
TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR.
NOTE:
After inflation, the vehicle may need to be driven for 20 minutes before the flashing light
will turn off.
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Please note that the TPMS is not a substitute for proper tire maintenance, and it is
the driver’s responsibility to maintain correct tire pressure, even if under-inflation has
not reached the level to trigger illumination of the TPMS low EVIC display.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate
when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute and then remain continuously
illuminated. This sequence will continue each time the vehicle is restarted as long as
the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of
reasons, including the installation of replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or wheels on your vehicle, to
ensure that the replacement or alternate tires and wheels allow the TPMS to continue
to function properly.
NOTE:
Tire pressures change by approximately 1 psi (7 kPa) per 12° F (7° C) of air
temperature change. Keep this in mind when checking tire pressure inside a garage,
especially in the Winter. Example: If garage temperature is 68°F (20°C) and the
outside temperature is 32°F (0°C), then the cold tire inflation pressure should be
increased by 3 psi (21 kPa), which equals 1 psi (7 kPa) for every 12°F (7°C) for this
outside temperature condition.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels. TPMS
pressures and warning have been established for the tire size equipped on your
vehicle. Undesirable system operation or sensor damage may result when using
replacement equipment that is not of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Do not use tire sealant from a can, or balance
beads if your vehicle is equipped with a TPMS, as damage to the sensors may result.
- Engine Temperature Warning Light
This light warns of an overheated engine condition.
If the light turns on and a warning chime sounds while driving, safely pull over and
stop the vehicle. If the A/C system is on, turn it off. Also, shift the transmission into
NEUTRAL and idle the vehicle. If the temperature reading does not return to normal,
turn the engine off immediately.
We recommend that you do not operate the vehicle or engine damage will occur. Have
the vehicle serviced immediately.
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- Malfunction Indicator Light (MIL)
The Malfunction Indicator Light (MIL) is part of an onboard diagnostic system called
OBD II that monitors engine and automatic transmission control systems. The light
will illuminate when the key is in the ON/RUN position before engine start. If the bulb
does not come on when turning the key from OFF to ON/RUN, have the condition
checked promptly.
Certain conditions, poor fuel quality, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through several of your typical driving
cycles. In most situations, the vehicle will drive normally and will not require towing.
CAUTION!
Prolonged driving with the Malfunction Indicator Light (MIL) on could cause damage
to the engine control system. It also could affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter damage and power loss will soon occur.
Immediate service is required.
WARNING!
A malfunctioning catalytic converter, as referenced above, can reach higher tempera-
tures than in normal operating conditions. This can cause a fire if you drive slowly or
park over flammable substances such as dry plants, wood, cardboard, etc. This could
result in death or serious injury to the driver, occupants or others.
- Electronic Stability Control (ESC) OFF Indicator Light
The ESC OFF indicator will illuminate when the Electronic Stability Control (ESC) is
turned off.
- Charging System Light
This light shows the status of the electrical charging system. If the charging system light
remains on, it means that the vehicle is experiencing a problem with the charging
system.
We recommend you do not continue driving if the charging system light is on. Have
the vehicle serviced immediately.
- Oil Pressure Warning Light
This light indicates low engine oil pressure. If the light turns on while driving, stop
the vehicle and shut off the engine as soon as possible. A chime will sound for four
minutes when this light turns on.
We recommend you do not operate the vehicle or engine damage will occur. Have the
vehicle serviced immediately.
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- Anti-Lock Brake (ABS) Light
This light monitors the Anti-Lock Brake System (ABS). The light will turn on when the
ignition switch is turned to the ON/RUN position and may stay on for as long as four
seconds.
If the ABS light remains on or turns on while driving, it indicates that the Anti-Lock
portion of the brake system is not functioning and that service is required. However, the
conventional brake system will continue to operate normally if the BRAKE warning light
is not on.
If the ABS light is on, the brake system should be serviced as soon as possible to
restore the benefits of Anti-Lock brakes. If the ABS light does not turn on when the
ignition switch is turned to the ON/RUN position, have the light inspected by an
authorized dealer.
- Electronic Throttle Control (ETC) Light
This light informs you of a problem with the Electronic Throttle Control (ETC) system.
If a problem is detected, the light will come on while the engine is running. Cycle the
ignition when the vehicle has completely stopped and the shift lever is placed in the
PARK position; the light should turn off.
If the light remains lit with the engine running, your vehicle will usually be drivable;
however, see an authorized service center immediately. If the light is flashing when the
engine is running, immediate service is required and you may experience reduced
performance, an elevated/rough idle or engine stall and your vehicle may require towing.
- Air Bag Warning Light
This light will turn on for four to eight seconds as a bulb check when the ignition
switch is first turned to the ON/RUN position. If the light is either not on during
starting, stays on, or turns on while driving, have the system inspected at an
authorized dealer as soon as possible. Refer to “Occupant Restraints” in “Things To
Know Before Starting Your Vehicle” of your Owner’s Manual for further information.
NOTE:
The Air Bag System is designed to be maintenance free.
- SERV (Service) 4WD Indicator Light
The SERV 4WD light monitors the electric shift four-wheel drive system. If the SERV
4WD light stays on or comes on during driving, it means that the four-wheel drive
system is not functioning properly and that service is required.
For vehicles equipped with a premium cluster this indicator will display in the
Electronic Vehicle Information Center (EVIC).
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- Transmission Temperature Warning Light
This light indicates that there is excessive transmission fluid temperature that might
occur with severe usage such as trailer towing. If this light turns on, stop the vehicle
and run the engine at idle, with the transmission in NEUTRAL, until the light turns
off. Once the light turns off, you may continue to drive normally.
CAUTION!
Continuous driving with the Transmission Temperature Warning Light illuminated
will eventually cause severe transmission damage or transmission failure.
WARNING!
If you continue operating the vehicle when the Transmission Temperature Warning
Light is illuminated you could cause the fluid to boil over, come in contact with hot
engine or exhaust components and cause a fire.
OIL CHANGE EVIC INDICATOR
Message
If an “oil change” message (shown as “Change Oil Soon” and “Oil Change Needed”)
appears and a single chime sounds, it is time for your next required oil change.
Resetting The Light After Servicing
1. Turn the ignition switch to the ON/RUN position (do not start engine).
2. Fully depress the accelerator pedal three times within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
- Low Coolant Level Indicator Light
This light indicates low coolant level. If the light turns on while driving, stop the
vehicle and shut off the engine as soon as possible.
We recommend you do not operate the vehicle or engine damage will occur. Have the
vehicle serviced immediately.
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